Shipping Policy
Necessary informations:
- Order Cut-Off Time: 12:00 GMT
- Order Handling: 0-2 business days (Monday - Friday)
- Shipping Time: 3-4 business days (Monday - Friday)
- Free Delivery: Available for all orders within the United Kingdom.
On Its Way!
Once you place your order, you’ll get a confirmation email letting you know we’ve started processing it. Processing usually takes 0-2 business days from Monday to Friday. After that, your order will be shipped and you’ll receive an email with tracking details. Shipping typically takes 3-4 business days from Monday to Friday. We’re happy to offer free delivery on all orders within the United Kingdom.
Running a Bit Late?
If the maximum processing and shipping time has passed and your order hasn’t arrived yet, don’t worry. Please allow up to 2 extra business days from Monday to Friday and make sure to check your tracking code. If your package still hasn’t shown up, just contact us with your order number, and we’ll help you out.
Change of Plans? Cancel Here!
If you want to cancel your order, please get in touch with us as soon as possible. Once we start processing your order, cancellation is no longer possible.
We Made a Mistake? Let’s Fix It!
If you receive any damaged or incorrect items, we’re sorry for the inconvenience. Please take some photos of the issue and contact us. We’ll review your case quickly and make sure you get the right, undamaged items.
Who we are?
Zidago from Belgium
Roospad 1/1
Maasmechelen 3630
Belgium
VAT: BE0733590907
Company number: 0733590907
DUNS: 371885009
Reach Out:
Monday - Friday: 9:00 - 17:00 GMT
Email: info@camdenfashion.com
Phone number: +447520602751